-Issue reported by user <%=@user.full_name%> <%=@user.email%>
-Details of the report: <%=@data.inspect%>
+<% if @user %>
+Issue reported by user <%=@user.email%>
+<% else %>
+Issue reported
+<% end %>
+
+Details of the report:
+<% if @params['report_additional_info'] %>
+<% map_to_s = JSON.parse(@params['report_additional_info']).map {|k,v| "#{k}=#{v}"}.join("\n") %>
+<%= map_to_s %>
+<% end %>
+Report text=<%=@params['report_issue_text'] %>